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Operations Academy

The NCACE Operations Academy is an experience that begins in May with virtual trainings and ends with a late July in-person working session.  This academy is intended to provide professionals currently employed at a career center with a deeper understanding of strategic planning, operations, budgeting, and human resource management with the context of a career center through a simulated experience.


  • Analyzing Your Positioning
  • Understanding Resource Allocation
  • Strategic Planning - Micro/Macro Levels
  • Operationalizing Your Operation

Target Audience: professionals currently employed at a career center.  Not recommended for graduate assistants or those under one year of experience.

Time Commitment: pre-work will consist of 3-4 videos, 2 all participant meetings, and a final "in-person" session in July.  In person working session will be held on July 18-19 at UNC Charlotte. 

Questions: Contact Patrick Madsen at

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